Quality Assurance [QA] is pivotal in trauma-informed practice, ensuring that services provided are consistently effective, respectful, and culturally sensitive.

In the context of addressing the impacts of colonization, QA involves developing and implementing standards that prioritize the recognition and mitigation of trauma in all organizational practices. This includes regular assessment and evaluation of programs to ensure they are aligned with trauma-informed principles, such as safety, trustworthiness, peer support, collaboration, empowerment, and cultural competence. Additionally, QA ensures that staff receive ongoing training and support in trauma-informed care, helping them understand the historical and ongoing effects of colonization. By embedding these practices into the fabric of the organization, QA helps to create an environment that promotes healing and resilience, ultimately contributing to more effective and compassionate care for individuals and communities impacted by trauma.

Dana Ash-Avison, BGS, BSW, RSW
Director of Quality Assurance

Risk mitigation in child protection

Assessment and Identification: Early identification of risks to child safety.
Prevention: Implementing measures to prevent harm, like counseling and support services.
Safety Planning: Creating detailed plans to ensure child safety.
Monitoring and Supervision: Ongoing checks to ensure safety plans are effective.
Collaboration: Working with multidisciplinary teams for comprehensive child support.
Documentation and Reporting: Keeping detailed records of actions and outcomes.
Training and Education: Ongoing training is needed to recognize risks and implement trauma-informed care.

Family preservation

Crisis Intervention: Immediate help for families in emergencies.
In-Home Support Services: Tailored services to address family needs at home.
Strength-Based Approach: Building on family strengths and fostering resilience.
Comprehensive Assessment and Planning: Developing individualized service plans.
Case Management: Coordinating services and monitoring family progress.
Skill Building: Teaching parenting and conflict resolution skills.
Community Resources: Connecting families with local support networks.
Cultural Competence: Providing culturally sensitive services.
Follow-up and Aftercare: Ensuring continued support for families.

Awasis Agency of Northern Manitoba

Quality Assurance