Service Delivery

Fox Lake, Mantou Sakahigan, Manto Sipi, Shamattawa, War Lake, York Factory

Challenges, successes, and strategies of the Awasis Agency, which provides services in communities, particularly in northern regions.

Successes

  • The agency has acquired funding for cabins for land-based programming that includes traditional knowledge and cultural practices.
  • The focus on prevention has improved, with the aim of decreasing the likelihood of children coming into care.
  • There is success in reunifying children with their families or placing them with extended family or culturally appropriate guardians.
  • More youth in care are graduating from high school, with aspirations for further education or employment.

Challenges

  • Staffing shortages lead to frontline Child and Family Services (CFS) workers handling dual responsibilities in Family Enhancement and protection work.
  • Low attendance in prevention programs, which are vital for issues like domestic violence, parenting, and trauma.
  • High intake volumes and the transient nature of some clients make it difficult to manage cases effectively.
  • The agency faces logistical issues like insufficient office and storage space, and the risk of exposure to drug-related harm when entering homes.
  • Limited mental health, youth suicide, and addiction treatment services are available.

Strategies

  • Developing safety plans with families.
  • Building positive relationships with local resources like RCMP, hospitals, and schools to provide comprehensive support.
  • Emphasizing prevention to create positive family relationships.

Community Connection

Although child protection services are sometimes met with resistance, the agency's shift towards prevention is positively changing perceptions.
Engagement with community leadership varies, with some actively involved and others less so, but generally, there is support for the agency's efforts.

These efforts collectively aim to address the complex needs of families and children while enhancing community trust and cooperation.

Robert Lafontaine, MA, BSW
Director of Services

Service Delivery

Barren Lands, Bunibonibee, Northlands, Sayisi Dene, Tataskaweyak, Thompson

Like the uniqueness and beauty of the northern lights, each of our communities is unique in its languages, customs, beliefs, and practices. Our year has been a year of blessings and teachings by our children, youth, families, elders, leadership, and communities. I want to acknowledge and appreciate each of our staff for their commitment to serving their children, families, and communities.

Success

To highlight a few of our many successes, we continue to practice with a prevention lens right at first contact, on call, and at intake. Furthermore, it is an honor to be a part of the reunification journey of children returning to their parents and/or extended family, which is reflected in our stats. We also acknowledge the gift of life and celebrate births.

  • We are excited about creating our Transition Program that meets the needs of our youth.
  • We also have grandparent mentors in our local offices who provide mentoring, nurturing, and guidance to our children, families, and staff, enhancing our well-being.
  • We have celebrated the grand opening of our Family Enhancement cabins in a few of our communities.

Challenges

  • Increase in involvement with caregivers due to addictions interfering with meeting the needs of their children.
  • There is an increase in mental health issues among youth and supports and services are not available in communities and/or the north. As a result, we must seek placements in the south. We are constantly recruiting community members to join our on-call team.

Our Units

We work from a holistic framework to meet the needs of children and families. Our teams work with resources and are beginning to practice the family circle framework. We are always reminded that "it takes a village to raise a child."

We acknowledge and appreciate the support and guidance from our resources, elders, and leadership. These relationships give us strength in the work we do.

Ekosi, Masi, and in closing, we thank the Creator for each day.

Regan Sweeny, BSW
Director of Services

Service Delivery

Winnipeg Services

The Winnipeg Service Delivery Office (WSDO) strives to provide an effective service to the children and families of Awasis Agency, both on and off reserve, under the Child & Family Services Act of Manitoba. The unit provides protection services, including conducting intakes and investigations, assessments, apprehensions, planning, placements, case management services, and services to families.

Challenges

  • Insufficient addiction and mental health services in Winnipeg and Long waitlists for mental health and addiction services.
  • High workload for case managers due to increased service demand.
  • Risk of burnout among staff, potentially reducing service quality.

Winnipeg Prevention Program

  • Focuses on child safety and strengthening family relationships.
  • Promotes healthy lifestyles and ensures access to city resources.
  • Supports families in achieving goals through relationship-building.
  • Collaborates with the Cultural Program team for traditional healing.
    • Activities include sweat lodges, cultural workshops, and ceremonies.
    • Monthly programs focus on holistic healing (mind, body, spirit, physical).
    • Topics covered include anger management, domestic violence, substance abuse, and parenting.

Challenges with Relocation

  • Families often need to move from northern communities to Winnipeg for services.
  • Relocation is challenging due to the lack of local services in northern regions.

Support Services Program (SSP)

  • Provide additional support to children and families.
  • Manages Family Support Service Agreements and inter-office requests.
  • Hires service providers for tasks like transportation, supervised visits, and in-home support.
  • Offers on-call services and respite support for families.

Collaboration and Partnerships

  • Works with various partners, including Jordan's Principle, Manitoba Housing, Women's Shelter, and local medical practitioners.
  • Helps families access housing, medical care, education, and financial assistance

Tammy Rivera, BSW
Director of Winnipeg Services

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